The access codes are time sensitive, which means that they only work at the times corresponding to your booking details (date/time). However, for security reasons, we have established a grace period before/after booking times for the main doors and entrance doors in case, for example, you want to enjoy the lobby after/before your session.

Be gentle when using the keyboard. If you go too hard or too slow, this can lead to errors and your code will not be recognised correctly. Always start with * and end with #.

For security reasons, the keypads will lock for 30 seconds (Codelocks) or 5 minutes (PTI) if a wrong combination is entered three times in a row. Wait and try again.

If for any other reason your access code does not work, contact us by text on our WhatsApp number (0471 89 56 67) and we will help to solve the problem quickly.